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Exchanges & Returns
When you shop at KDH, your satisfaction is always guaranteed. In the event you do need to return or exchange an item you purchased from us, we want to make it as easy as possible.

FREE Returns or Exchanges at Our Office
If you don't like the item you purchased from schle.com you can visit any KDH OFFICE to return it or exchange it.

Returns or Exchanges by Mail
Place your item in the original packaging, if available, and enclose a written Return or Exchange letter.
• FREE Return or Exchanges Shipping for Customers in China
• Returns or Exchanges from OTHER countries
It's always available, and if it was because of quality problem, we will pay for shipping. But if it was not because of our fault, you can exchange them or even return it if the item is in original condition, however, you must cover the shipping cost

The policy stated above is always under the condition of our company‘s Gaurantee, please read Gaurantee statement of our company.
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